Reading this first

Keep play a pastime with responsible gambling at Hotloot Casino

Play only from 18+, and know that deposit limits, loss limits, session time reminders, reality checks and self-exclusion sit in every Hotloot Casino account.

Set a deposit limit

UK licensed since 2005Regulated by the UK Gambling Commission, license 25334-9526-R-417612.

Key facts

Before your first deposit

Straight answers, in the same calm way Hotloot Casino handles every account question.

Minimum age18+

LicenceUK Gambling Commission, 25334-9526-R-417612

Self-exclusion registerGAMSTOP

National Gambling Helpline0808 8020 133

Limit questions[email protected]

Built-in safeguards

When play needs a boundary

After reading, you will know which controls to switch on and when they help.

Before play, not after

Cap what leaves your card each day, week or month; switch it on before you play, while the evening is still a plan.

When losses add up

Set the point where a session ends, whatever the screen is doing; switch it on if losses have ever pushed you past the amount you planned.

Mark the hours

A quiet nudge at the interval you pick, so a long evening does not pass unnoticed; switch it on when you lose track of the clock.

Totals, not guesses

A summary of time spent and money staked appears while you play; switch it on if you would rather see the totals than guess them.

Close it for longer

Close your account to your own play here, and GAMSTOP can cover the rest; switch it on when a pause of days is not enough.

A firmer plan

Set it before you spend, not after

By the end, you will have set a limit and checked it shows in your account.

First look inside

Open your profile from the menu and look for the responsible gambling or safer play section; this is where every control sits.

Choose your tool

Pick the limit you want to change: deposit, loss, session time or reality check; choose one to keep the change clear.

A clear timeframe

Enter an amount or an interval and pick day, week or month; check the period is the one you meant before you save.

Proof it is set

Save the change, then reopen the section and confirm the figure sits there; if it looks wrong, contact support before you play.

If the chasing has replaced the fun

Spotting the shift early keeps a habit from hardening into something harder to undo. Note it once, then act: a deposit limit or a pause is a first step, not a verdict on you.

Watch for any of these becoming ordinary rather than occasional.

Playing longer than you planned, most sessions
Chasing a loss with a bigger stake
Spending money set aside for something else
Hiding how much you play from people close to you
Feeling restless on the days you skip it
Borrowing to keep playing
Play crowding out sleep, work or food

Two places to turn

Free, confidential voices on the other end

Useful the moment play starts to weigh on you or someone you care about

National Gambling Helpline (GamCare)

Staffed around the clock and free to call, the National Gambling Helpline gives confidential advice to players and to relatives, and refers people onward to support close to home. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Peer-led meetings run by Gamblers Anonymous cost nothing, need no appointment, and welcome family and friends alongside players who want to stop, in the same room. gamblersanonymous.org.uk

A pause for a day, a stop for months

Stepping back for a few days. Ask support to place a hold for a stretch of hours or days when you need a short gap, and access returns by itself once it runs out. During that time you cannot deposit, play or claim anything in your account.

When a week is not long enough. Closing your account for a longer stretch suits you when a break has to last. Once it starts, it cannot be lifted early, and access stays shut until the period you picked ends, whatever changes in the meantime.

When it has to cover every site. Joining GAMSTOP, run by The National Online Self Exclusion Scheme Limited, blocks your play with every participating UK operator from one place. Register online, confirm by email, and it begins within up to 24 hours; the shortest option runs 6 months. gamstop.co.uk

Before you decide

When you want to slow things down

The worry that asking for a pause locks you out of your own money.

If I pause my account, can I play again when it ends?+

A pause is a break you choose for a fixed stretch, and play stays closed until that stretch finishes. Your balance sits untouched while it runs, and the account opens again for play once the period you picked has passed.

Why does Hotloot Casino ask me for proof of age?+

Only players aged 18 or over may hold an account with us. Checking your identity documents and address keeps younger people out and keeps every account tied to one real person, which the UK Gambling Commission expects of us.

Can a self-exclusion be lifted before the chosen period ends?+

No. Once a self-exclusion is confirmed, it lasts for the whole period you selected, whether that is 6 months, 1 year or 5 years. We cannot shorten it on request, so pick the length you can live with.

Do the limit settings work the same on my phone?+

Yes. The same account section appears in the mobile version of the site, with the same deposit limit, loss limit and reminder options. Anything you set on a phone applies to the account, not to that device.

What if I set a limit and later want a different one?+

Go back to the same section of the account and adjust the setting there. Choose a figure before your next session rather than after a loss, and give the new level a fair run before touching it again.